Last updated: March 30, 2026
InboundIQ LLC ("InboundIQ," "we," "us," or "our") operates an AI-powered inbound call intake platform for self-storage facilities. This Privacy Policy explains how we collect, use, and protect information obtained through our services.
When a caller contacts a self-storage facility using our service, we may collect the following information provided voluntarily during the call:
Name, phone number, and storage-related inquiries. We also collect call recordings and transcripts for quality assurance and service improvement purposes.
We use the information we collect to provide our call intake services, including qualifying leads, scheduling tours, sending SMS confirmations and scheduling links, and notifying facility managers of new inquiries. We do not sell your personal information to third parties.
If you provide your phone number during a call, you may receive a one-time SMS message containing a link to schedule a tour at the facility you contacted. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
We share your information only with the self-storage facility you contacted and with service providers who help us operate our platform (including telephony, SMS, and scheduling providers). We require these providers to protect your information consistent with this policy.
We retain call transcripts and contact information for up to 12 months unless a shorter period is requested by the facility operator or required by law.
You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond to all requests within 30 days.
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, or loss.
InboundIQ LLC
Minneapolis, Minnesota
hello@inboundiqapp.com